Become a reliable seller
We want to encourage sellers who responsibly approach the work of their stores, provide high-level service to customers and help our project grow and develop.
If you have the "Trusted Seller" status, all products in the store receive a green label with the appropriate name. Buyers can trust these sellers and opt for green-labeled sellers when choosing products.
The "Trusted Seller" label is assigned to the goods of those stores that have:
- at least 10 orders, confirmed by the tracking of shipments by the Russian Post, CDEK and other logistics services with the ability to check the fact of shipment / receipt online. The recipient's data (name, delivery address) must match the data of the buyer who placed an order in your store. Tracks that do not meet the above criteria will not count.
- at least 3 positive reviews from different buyers left for those orders, the sending and receiving of which is confirmed by the tracks of the items by the Russian Post, CDEK and other logistics services with the ability to check the shipment / receipt online. The recipient's data (name, delivery address) must match the data of the buyer who placed an order in your store. Reviews that do not meet the above criteria will not be counted.
- there are no complaints from buyers and the site administration, the average score of all reviews left on the goods of the store should be 4.6 and higher (based on the "sum of the stars of all reviews divided by the number of reviews").
Orders and reviews for orders that cannot be confirmed by the tracking of official logistics services go to the store's sales counter, but cannot serve as a basis for issuing a Reliable Seller label.
The site administrator manually assigns the label to the store. If your store meets the Trusted Seller criteria but still hasn't received a label, please fill out the form below. Since this label confirms the reliability of the store, each application is considered on an individual basis. The site administration reserves the right to refuse to issue a label if there are complaints or violations on the part of the seller.
Providing deliberately false information to the store may be denied to receive the Trusted Seller label forever.
If incorrect data is provided, re-submission and consideration of the application is allowed after 2 months.