SkandiBоbеr

Order confirm: 24 hours

Return conditions: The product can be exchanged in the following cases: You are fully or partially satisfied with the order, but you want to change it to a different color or size. In this case, payment for delivery is made at your expense. You found some defect in the product, but you would like to leave the order and replace this part with another one. You must send a photo of the defect within 3 days after the date of receipt of the order and discuss possible solutions to the problem with the Manager. If you received a different item than the one you ordered. The procedure for returning goods is regulated by article 26.1 of the Federal law "On consumer protection". The consumer has the right to refuse the product at any time before its transfer, and after the transfer of the product - within seven days. An exception is a custom-made product; The return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved; The consumer does not have the right to refuse a product of proper quality that has individually defined properties, if the specified product can be used exclusively by the person purchasing it; If the consumer refuses the goods, the seller must return to the consumer the amount of money paid by the consumer under the contract, with the exception of the seller's expenses for delivery of the returned goods from the consumer, no later than ten days after the consumer submits the corresponding claim; Cash refunds are not allowed for card payments. The product can be returned if there are significant defects or design deviations. In this case, you must send a photo of the defects and a description within 3 days after the date of receipt of the order. If you are not satisfied with any solution to the problem, we will issue a refund and fully refund your order price. If You used the services of a transport company, the money for their services will not be refunded.

Payment terms: PayPal or Visa bank card

Shipping terms: Delivery of the product that is in stock is carried out within 3 business days. We will complete, pack, issue an invoice and deliver the order to your chosen transport company for free. After transferring the order to third parties, we are not responsible for the safety of the product. On the TC website, you can choose an additional parcel insurance service. Please check the status of the order upon receipt. In case of damage to the parcel, we recommend writing a claim at the pick-up point with a TC employee. We are also not responsible for the delay in delivery and the quality of delivery of courier services.

Return policy: The warranty does not cover damage to the product received during self-delivery and Assembly of the product. Warranty service is not performed if the buyer violates the rules of operation and maintenance of furniture. Warranty obligations apply if you follow the instructions for the care of wooden furniture and its proper operation. When accepting the product, the Buyer must carefully check its quantity and quality. After accepting the goods, the Buyer loses the right to make claims. In case of purchase of discounted furniture, claims for quality and appearance are not accepted.

Other rules: We are interested in making a quality product and try to make our customers happy with it. If you have any questions about the quality of the product, we will offer solutions to the problem. We do not exclude the possibility of damage during transportation of the parcel and small manufacturing defects that were not noticed during the packaging of the order. We guarantee full completeness of the order. If some details are missing, we will send them to you at our own expense.